At Siena Rover, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information, and how you can manage or opt out of our data practices.

1. Information We Collect

We collect the following types of information when you visit our site, place an order, or interact with us:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Order Details: Product selections, payment method (COD), delivery preferences.

  • Device Information: IP address, browser type, operating system, and browsing behavior.

  • Marketing Preferences: Newsletter subscriptions, promotion engagement.

2. How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders.

  • Provide customer support.

  • Improve our website and services.

  • Send order updates, promotions, and newsletters (if you opt in).

  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal data. We only share your information with:

  • Shipping carriers to deliver your orders.

  • Payment processors (where applicable).

  • Service providers who help us manage marketing, analytics, and website performance.

  • Legal authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Improve user experience.

  • Analyze site traffic and usage.

  • Personalize marketing (if consent is given).

 

5. Opt-Out Options

You have the right to control your data. Here’s how:

📧 Email Marketing

  • Click the “Unsubscribe” link at the bottom of any promotional email.

  • Or contact us directly at [email protected] to be removed.

SMS Marketing (if applicable)

  • Reply STOP to any promotional SMS to unsubscribe.

Request Data Deletion or Access

Email us at [email protected] with the subject “Data Access/Deletion Request” to:

  • View the personal data we have on file.

  • Request deletion of your personal information.

We will respond within 14 business days.

6. Data Security

We use secure servers, encrypted connections, and industry-standard safeguards to protect your data. However, no system is 100% secure, and we encourage you to protect your passwords and devices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our site means you accept the updated terms.

8. Contact Us

For questions, concerns, or privacy-related requests, contact us at:
📧 Email: [email protected]